Policies

The DHAA have agreed policies and goals that control the behaviour of the association at all times. These policies exist to ensure that procedures are followed predictably, and in the best interests of the association and it’s members.

The mechanisms that control our Association
The DHAA have a number of policies and a strategic plan that covers a wide variety of subjects. Please use the tabs below to see them in more detail.


DHAA Approved Policies

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Refund and Cancellation Policy

Membership subscription

A standard cooling off period 14 days applies with no penalty or loss of premium paid. 

DHAA Membership is an annual subscription purchase and is non-refundable after the cooling off period has expired.

 

DHAA insurance subscription
A standard cooling off period 14 days applies with no penalty or loss of premium paid.

The date of refund will be applied from the 1st day of the following month the request was made (eg - refund request made on 5th June – refund will be applied from 1st July) 

PI Insurance refund amount will be according to the current reference table supplied by Insurer. Please contact our Membership Officer ([email protected]) to discuss the refund amount at the time of cancellation as associated stamp duty fees for insurance varies by state/ territory.

Event cancellation
Request for cancellation of event registrations will be accepted no less than 10 working days prior to the date of the event. The request for cancellation of event registration must be made in writing (e.g. via email) to [email protected]

A processing fee of $ 35.00 may apply before the refund amount is calculated. 

Alternatively, the event registration may be transferred to another person of the same DHAA membership status up to 24 hours prior to the event.

 

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